The Castle Jewelry

Why Should I Buy A Pre-owned Rolex?
A new Rolex watch, like most luxury items will depreciate in value immediately after it is purchased. You can avoid this initial depreciation by purchasing a pre-owned Rolex watch. These pre-owned watches greatly hold their value and are most always worth more than their original cost later on.

Does The Watch Come With Box And Papers?
With most pre-owned Rolex watches the original box and papers are not with the watch. The Castle Jewelry guarantees authenticity on the watches we sell and they come to you in a custom teakwood box set. The "original" papers are the expired warranty paperwork from Rolex, from when the watch was originally purchased. Our Rolex watches are authenticated by our Rolex certified watchmakers and all model/serial numbers are intact on the watch. A Rolex box is available for order if desired.

What Condition Are Your Watches In?
Most are in excellent, or "like new" condition. We define excellent as no visible scratches on the case, band, bezel or crystal. And if not, they are priced accordingly.

How Do I Know The Castle Jewelry Is A Reputable Dealer?
The Castle Jewelry has been in business on-line for over 5 years and we have a 99.4% positive feedback. We are a member of The National Association of Watch and Clock Collectors, The Better Business Bureau and The Jewelers Board of Trade. We have one of the highest industry ratings with the Jewelers Board of Trade.

Where Do You Get Your Watches?
Our Rolex watches are obtained through a network of suppliers that we have established over many years. Without this network, we would not be able to offer the large selection and discount prices to our customers. We deal only with reputable vendors.

How Do I Know These Watches Are Authentic?
We do not deal in replicas or non-authentic merchandise. Replicas are illegal. Every pre-owned Rolex we sell is thoroughly inspected, cleaned, and polished by one of our certified watchmakers.

How Do I Know What The Model/Serial Number Of My Watch Is?
You will find the model number of any Rolex watch on the case between the lugs on the 12 o'clock side. The serial number can be found in the same place on the 6 o'clock side. All the watches we sell will have these identifying numbers intact.

How Often Should I Have My Rolex Watch Serviced?
A Rolex is an investment that will keep its value if serviced regularly. We recommend that your watch should be cleaned and serviced every 2 years. A Rolex watch needs regular maintenance in order to maintain optimal running order. It is critical to keep mechanical watch parts well lubricated and clean.