The Castle Jewelry Has A No Questions Asked Seven Day Return Policy
Our Return/Refund Policy If for any reason you are not satisfied with your on-line purchase, you may return it within 7 days of receipt. We will credit your original method of payment, excluding delivery charges.
If you purchased an item from thecastlejewelry.com and had it shipped directly to you, call us at 859-299-6788 for a return authorization.
Indicate the return reason:
Include all original documentation with your merchandise (you may want to make a copy for yourself).
Please ship your merchandise pre-paid and insured to:
The Castle Jewelry * 210 W. New Circle Road * Lexington, KY 40505
*Attn: E-Commerce
Please Note:
Your original invoice must accompany your return.
All returns are subject to inspection by our Quality Assurance team before a refund is processed.
We will credit your original method of payment excluding delivery charges within 1 week of receiving your return.
Spend a little time at The Castle and save a lot of money!
